Anywise Props

I sent the following email to Anywise after my account at xmpp.us kept disconnecting.

Date: Fri, 23 May 2008 01:44:10 -0400
From: "Jeff Mickey" j@codemac.net
To: info@anywise.eu
Subject: xmpp.us: Short Write()

Several times a day for the past couple days, my xmpp.us jabber account has been disconnected and wont be able to reconnect for a good while with the error "jabber - Logged out: Short write() to server". I know you guys just recently merged the xmpp.us server over, but I was curious what was going on.

Thanks for the great service,

jeff

. : [ + carpe diem totus tuus + ] : .

And this is the response I get.

Date: Fri, 23 May 2008 08:00:20 +0200
To: "Jeff Mickey" j@codemac.net
Subject: Re: xmpp.us: Short Write()

Hi Jeff,

After the migration we see more crashes than ever. This is very annoying of course. We now know what the cause of the crashes is. One of the developers of ejabberd helped us to find. Now, we are working to fix this. You may see some disconnects for a couple of days but I hope this is fixed over the weekend.

Jeroen

If you know your timezones, you'll notice that this message was sent 16 minutes and 10 seconds after my mail was sent. I honestly don't even care about the crashes anymore. I want to stick with a jabber server service that replies so quickly with a couple key things:

• They admit there is a problem, I'm not crazy.
• They know what the problem is.
• They mentioned the jabber server software they are using.
• They gave me an estimated time frame for when it will be fixed.

Now I know that I'll wait until next week sometime before I complain about this again. Thank you Anywise!